Breaking the Cycle: How To Turn Conflict Into Collaboration When You and Your Patients Disagree

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As seen in the Wall Street Journal

By George F. Blackall, PsyD;
Steven Simms, PhD and Michael J. Green, MD, MS

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Doctors want to help their patients. Patients want their doctors to help. But when conflicts arise and lead to an impasse-over issues as simple as prescribing antibiotics for a cold or as complicated as end-of-life care-physicians can be left feeling frustrated and helpless. As their relationship deteriorates, both doctor and patient feel misunderstood and cut-off.

Inspired by the authors' experience with a twelve-year-old girl who struggled to take life-saving medication and based on principals and proven techniques from the field of family therapy, the authors present a unique approach to the problem of doctor-patient conflict. This practical guide focuses on how changes in a physician's thinking can improve challenging interactions. Breaking the Cycle features:

  • A wealth of real-life experiences and case studies that show how impasses arise and how best to respond.
  • A systematic approach that helps readers overcome impasses by building relationships with their patients, not withdrawing from them.
  • The knowledge, insights, and experience of an internist, health psychologist, and family therapist.

Breaking the Cycle explains how physicians can understand, approach, and resolve doctor-patient conflict in a way that breaks down barriers and builds stronger, more gratifying relationships.

"Blackall, Simms, and Green provide a valuable map for those of us striving to navigate the murky waters of challenging physician-patient interactions. Their model is clearly presented, lucid, and practical." -Dan Shapiro, PhD, author of Delivering Doctor Amelia

"A practical approach that actually helps physicians, patients, and families reduce conflict. Speaking as one of the frustrated physicians who has tried to resolve these issues in practice, I am delighted to report that this book by Blackall, Simms, and Green is just what I've been waiting for!" -Mark Siegler, MD, Lindy Bergman Professor of Medicine and Surgery; Director, MacLean Center for Clinical Medical Ethics; Author of Clinical Ethics: A Practical Approach to Ethical Decisions in Clinical Medicine.

Learn more about the authors and their upcoming speaking engagements.

  • 2009
  • 154 pages, soft cover
  • ISBN: 978-1-934465-1-89
  • Product # 330381030

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Table of Contents

  • Introduction
  • Part I: Seeing the Cycle
  • Doctor Knows Best (Sometimes): The "Physician-as-Expert" Model
  • Part II: Understanding Unproductive Cycles in Relationships
  • The Harder I Try, the Worse it Gets: The Sympt
    List Price:$29.95
    Member Price:$24.95


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